Privacy Policy

craftiny Privacy Policy

At craftiny, your privacy is our top priority. We understand the importance of protecting your personal information, and we are committed to safeguarding it while you interact with us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect it.

Your Privacy Matters

We assure you that craftiny does not sell, rent, or share your personal data with third parties.

1. Information We Collect

We collect personal data when you engage with our website, such as when you make a purchase or register an account. This may include:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, and any interactions with customer support.
  • Payment Information: Depending on your payment method, we may collect details such as card type, partial card number, and associated account information.
  • Technical Data: Information such as IP address, login credentials (excluding passwords), browser type, language preferences, operating system, and device details.
  • Marketing Preferences: Your preferences regarding the receipt of promotional messages from us.

2. Information You Provide

You may choose to share additional information with us, such as:

  • Feedback, reviews, or comments on our products.
  • Location information when browsing our website.
  • Social media interactions or content shared with us.

3. How We Use Your Information

We use the data we collect to:

  • Provide a personalized shopping experience tailored to your preferences.
  • Process and manage your orders.
  • Offer customer support before, during, and after your purchase.
  • Send marketing updates and promotions based on your preferences (if you’ve opted in).
  • Continuously improve our website and services to better serve you.

4. Cookies and Tracking Technologies

To enhance your experience, we use cookies and Google Analytics to:

  • Remember your preferences and login details.
  • Display content in your preferred language and currency.
  • Analyze website performance and user behavior.

Note: You can opt out of Google Analytics tracking using the following link: Google Opt-Out.

5. Email and Text Messaging

You may receive up to 4 text messages per month regarding new products, promotions, or other updates.

Opt-out: You can unsubscribe from these messages at any time by emailing [email protected].

6. Sharing Your Data

We do not sell or rent your personal information. However, we may share it with trusted third parties to fulfill our services:

  • Payment processors (e.g., PayPal) for secure transaction processing.
  • Shipping providers to ensure timely delivery of your orders.
  • Analytics providers to improve our website’s functionality and user experience.
  • Legal authorities when required by law.

7. Protecting Your Data

We prioritize the security of your personal data by using SSL encryption and secure servers. Additionally:

  • All payment transactions are processed securely via PayPal.
  • We regularly update our security protocols to protect your information from unauthorized access.

Note: Although no system is entirely foolproof, we are committed to maintaining the highest security standards. We also recommend using strong passwords to safeguard your account.

8. Data Retention

We keep your personal information as long as necessary to provide our services or as required by law. Some data may be retained for longer periods to comply with legal obligations or to prevent fraud.

9. Withdrawing Your Consent

You have the right to withdraw your consent at any time by contacting us at [email protected]. Please note that withdrawing consent may impact your ability to access certain features or services.

10. Accessing and Updating Your Information

You have the right to request access to and make changes to your personal information. If you’d like to review, update, or delete your data, please contact us.

To request changes to your data, email us at: [email protected].

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if necessary, communicated to you via email.

Last Updated: [Insert Date]

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].